Our Policies

 

Privacy Statement

Terms of Use Statement

Information Security

Shipping and Returns

 PRIVACY STATEMENT:  

   

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

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TERMS OF USE STATEMENT: 

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

INFORMATION SECURITY:

We want our customers to feel safe when they are doing business with AtomPopper.com. We exercise a number of measures to ensure your transactions run smoothly, your privacy is protected, and to ensure your business is safe with AtomPopper.com. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

AtomPopper.com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers.
At the 128-bit level, cryptographers consider this encryption, based on the RSA algorithm, impossible to crack as it would take millions of years with the fastest computers to try all the combinations. VeriSign issues server certificates to organizations and individuals worldwide to verify the identity of companies and relevant domains. A VeriSign Certificate gives customers the confidence to transact online. For more information please click on the VeriSign logo on our check out page.


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Security Metrics Certified:

To increase security, we have certified our account and website through Security Metrics so that each visitor can feel secure when using our system to make payments. The AtomPopper.com has been tested and will be regurally checked to ensure that high security standards are maintained. Maintaining high security standards significantly reduces the risk that this site will be compromised by malicious attacks.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Visitors making purchases or online registration with The AtomPopper.com.

When you place an online order with The AtomPopper.com, we collect your name, email address, credit card billing and shipping address, contact phone number, credit card number and expiration date. This information allows us to process your order and provides us with a way to contact you, should we have a question concerning your order. That information is kept confidential. After you place an online order with The AtomPopper.com, a copy of that order is sent to you via email for your records.


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EMAIL ADDRESSES: 

The AtomPopper.comcollects email addresses only if people communicate with us via email or if they volunteer their email online, through means such as surveys and/or site registrations. We we do not share those emails with other organizations. From time to time we may use email to communicate special offers or news at The AtomPopper.com. You may opt out of future The AtomPopper.comemails at any time.

SHIPPING AND RETURN POLICIES
All orders placed Monday through Friday for in-stock merchandise will be processed on the following business day. We typically ship via USPS or other if necessary. For shipping, please allow 5-10 business days for delivery. All other additional shipping options will be charged as noted on the customer checkout page and will be applied as chosen by the buyer. We also offer express shipping. Please contact us by contacting us for more details. All orders will be processed ASAP, or by the next business day.
Please note that we only ship to US destinations, US territories and Military APO's, in the US Only. For other destinations outside the us please visit our contact us page and proceed to inform us you are a customer outside the United States and we will consider making special arrangements to ship you a product that suits your interest. ANy shipping other than the US will increase your costs for shipping, which is typically added after checkout. When ordering multiple items, some products may be shipped separately. 

The Jabbs Gang Inc takes pride in providing its customers the best quality products and service available. We will provide a refund for any products purchased our website(s) if returned within 15 days from the date of purchase.

The following policy applies to all sales on our web sites unless otherwise noted. Some seasonal sale items are sold on a NO RETURN basis, these are clearly marked on the page where you order the product as well as on your receipt that you receive via e-mail.

Products purchased on our web site may be returned within 15 days for a refund or exchange. The products must be unused and in original packaging. Products found to be defective will be considered according to the manufacturer's specifications. We accept only merchandise that has been purchased from our web sites.

Products must be in the original packaging and must be placed inside a protective cardboard box, just as they were shipped to you. Do not write on the packing of the product. Any packages sent to us wrapped in paper or plastic and not in an outer protective cardboard box are refused at the dock. Please do not send items back to us in this manner.

Refunds will be issued for the amount of the product only. Shipping is NOT refundable.

Please call our customer service line @ 1.410.507.9398 to arrange for return details.
Please attain a tracking number from the carrier when you send the return to us. We are not responsible for lost packages and our customer service agents do not have a record of the date your return arrived at our warehouse.


Please have the following information in the box with the products you are returning:

  • Transaction number (customer ID number)
  • The first and last name of the person on your receipt.
  • Whether you want a refund or an exchange
  • If you want an exchange, please tell us the specific size or product.
  • Please include any other information you wish to include but please be brief and specific.

If you are exchanging a product, you will be responsible for extra shipping charges.

REFUNDS will be posted within 10 business days of the date of the confirmation e-mail you received. Your credit card company may take up to 30 days to post the credit to your statement. This is beyond our control. We will post the credit in the time period we promised, provided instructions have been followed and we are able to cross reference your return to your order.


NOTE: IF YOU RECEIVED FREE SHIPPING and you are returning the product, you will not receive a full refund. We will credit the price of the item minus the actual shipping. Also, we will charge an 18% restocking fee for all refunds or exchanges.

EXCHANGES will be shipped within 7-10 business days. All notifications regarding returns will be sent to the e-mail address you supplied with your original order. We are unable to add new e-mail addresses once your order has been placed and processed. This is a security measure.

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